Privacy Policy

Warrantywise take care to protect the privacy of visitors to our Website. We have taken steps to safeguard the confidentiality of information which identifies you (‘personal information’) against unauthorised access, amendment or deletion and to ensure access is only granted to appropriate persons and only to the extent necessary. This Privacy Plan covers our treatment of the personal information we collect when you are on our Website.


 

The information we collect and its use:

Your personal information is collected when you register on certain parts of the Website or when you use certain pages and when you send us an email. When you register we may ask for your name, email address and other contact details, as well as details about your payments and vehicle details (if applicable). When you use registered areas of the site you are not anonymous to us. We may also automatically receive and record information on our server logs from your browser, including your IP address and the page you requested. We may set and access Warrantywise cookies on your computer.


 

Cookies:

A cookie is a message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, email address and interests. We use your personal information for several purposes: to monitor use of our site so that we can make improvements; to diagnose and solve technical problems; to fulfill your requests for certain products and services; and to send you material of interest (if you have so requested).


 

Information sharing and disclosure:

We will not sell your personal information to anyone. We may however, for the purposes described above, disclose personal information about you to our close business associates, our employees, ombudsmen and regulatory authorities, and as required by law or regulation. Your personal information will not be transferred to any organisations located in countries which may not provide legal protection of information equivalent to that in the United Kingdom.

Ability to edit and delete your stored information and preferences:

You may request deletion of your account or access your personal information by sending us an email to: info@warrantywise.co.uk.


 

Security:

Messages that you compose about the risk for which you are seeking cover or any payment details are encrypted and kept and remain on the Warranty Wise secure server.


 

Payment Details:

Warrantywise use Protx (payment service provider) to ensure your credit / debit card details are kept safe against fraud. All data passed between our site and Protx (e.g. your name and address) is encrypted, therefore all credit/debit card details are only input once you have been directed to the Protx secure payment system. No personal or sensitive data (e.g. credit card information) is stored on our webserver. Any credit care details you supply to us will be kept on the Protx server for increased security.


 

Other information:

This plan has been developed with the recognition that Internet technologies are rapidly evolving. This plan is subject to change. Any such changes will be posted here. We want you to be aware that Warrantywise is not responsible for the content or the privacy policies of websites to which there may be a link. We only retain your personal information for as long as is necessary for the purposes described above. If you have requested that we send you material of interest, we will cease doing so if you so request.


 

Getting in touch with Warrantywise:

If you have any questions or concerns about privacy and security, the practices of this Website, or your dealings with us, please contact: Warranty Wise Insurance Services, 5 Petre Court, Petre Road, Clayton-le-Moors, BB5 5HY. Telephone: 0800 001 4991. E mail: info@warrantywise.co.uk.