Service and Maintenance Warranty Plan:

Warrantywise have taken a ‘pro-active’ approach to the whole process of servicing, maintaining and repairing your car. We make sure your car is eligible right at the start of your plan and carry out all the checks other warranty companies do when you try and make a claim, such as with HPI, VOSA MOT, DLVA Service History and Valuation. We do this right at the start of your plan and at our own cost just to ensure there are no hiccups along the way. We also provide servicing and maintenance facilities at preferential rates to ensure that you maintain your vehicle as reliably as possible then, if and when a fault occurs, we can repair the problem quickly and efficiently.


Lower Cost Base enables us to provide you with Better Value for Money:

As a service provider Warrantywise are allowed to operate as a VAT registered firm. This is very important in keeping our operating costs to a minimum as we can reclaim the Vat on our overheads and on all service, maintenance and repair bills actioned under contract to you within your plan. Traditional warranty companies usually operate on an insured basis and are either owned or contracted to an insurance company. This has a big downside, they have to pay at least 15% of your money to their parent insurer as commission and 9% Insurance Premium Tax (IPT) at which cannot be reclaimed. Also, they are not allowed to reclaim any of the VAT on their overheads or claim payments and have to pass this cost onto you. If you do the math this all adds up to 40% of costs which is passed onto you within your premiums.


Insured v Independent:

For many years Warrantywise operated as a Self Funded Coverholder at Lloyd’s of London (the world’s largest and most respected insurance market) utilising our own capital. In designing our Service and Maintenance, Car Warranty Plan we decided to become fully independent but still operate the same underwriting model as required by Lloyd’s of London and so we pool all payments into a segregated Client Transfer Account. This account is set up with senior management at Nat West and managed by professional underwriting managers to ensure there are always adequate contingent funds to meet all current and future repair liabilities.


Secure Business:

Warrantywise is a secure business and the owners are financially independent. The senior partners have operated within the warranty marketplace for almost 30 years and are Fellows of the Institute of the Motor Industry. The business is operated on prudential lines utilising owner reserves of capital but importantly, without the need for shareholders, bank loans or overdrafts.


Discretion:

An important aspect in the design of our plan was to include and insist that we control the business and to this end we, both contractually and legally, operate on a completely discretionary basis. We believe this provides us with more power than previous when operating under the strict controls of Lloyd’s Underwriters. We use this discretion to ensure that, as our customer, you receive a fair and equitable resolution to each and every request you make. Most insured warranties are designed with what Quentin Willson calls ’weasel words’ these words and phrases are there to ensure that the underwriter has the power to dispute or disallow claims and so reduce claims, this is the only way an insurer can easily control his cost base. We believe we use our discretion wisely and only in the interests of our customers, it protects us against fraudsters while at the same time enables us to extend the level of service to meet any situation.