Replacement Vehicle Hire:

If you require a replacement vehicle then you can call 0845 335 1988 (during office hours) and in our discretion we will arrange for car hire. Your Plan will pay up to £50 a day, including VAT, up to a maximum of 10 days, towards the cost of vehicle hire whilst your own Vehicle is undergoing garage repairs up to a maximum of £500 including VAT. If you arrange for your own car hire you must provide appropriate receipts and a hire agreement in your name from a VAT registered car hire firm (proof required).

Roadside Assistance and Recovery:

If your Vehicle suffers a breakdown within the Geographical Limits then you can call 0844 693 1910 (anytime) and we will arrange for an engineer to attend (usually within the hour) to provide roadside assistance and/or recovery to an Authorised Repairer or a Repairer of your choice. Your Plan will cover the cost of a maximum of three (3) call outs in any 12 month period up to a maximum aggregate of £250 including VAT within the Single Repair Limit. If you arrange for your own recovery operator you must provide appropriate receipts from a VAT registered recovery operator (proof required).

Overnight Hotel Expenses Or Onward Travel:

If you are left stranded without your Vehicle, more than 50 miles away from your home, Your Plan will pay up to £250, including VAT, towards the overnight expense of a hotel room (less subsistence) and/or onward travel costs by railway, bus or taxi for one person.

Using Your Vehicle Abroad:

Your Plan is valid while your Vehicle is outside the Geographical Limits, within the Period of Your Plan, provided you accept the following: Any Failure and repair must be in a country that is a current member of the European Union (EU). Your Plan will not pay more than the Labour rate quoted on Your Plan Schedule or the equivalent United Kingdom manufacturer’s Labour times and list prices for Parts on the date of any valid arepair.